Processing of personal data
We comply with the Personal Data Act (PUL) and want to inform you that when you register as a customer and approve an order, we store your information in our systems in order to best offer our service.
Your rights if you want to access your personal data
As a customer you have the right to be able to claim to see the information, we have registered about you in our systems. If you would like to access your personal data or have it deleted, please contact us in writing. We will ask you for an identification, such as a passport or other ID document, to ensure that we provide the information to the right person.
How long we keep your personal information
We store your personal data for as long as they are needed for us to fulfil our agreement with you, however not more than five (5) years from your last purchase.
If you believe that the information recorded is incomplete / unimportant, you can request a correction or removal from our systems. You can always contact our customer service for assistance.
The information you provide is used by Dukanji and our partners to carry out payment transactions, deliveries and related service. Dukanji uses your customer information to fulfil orders, send out products, promotions and offers. We reserve the right to cancel orders containing incorrect personal information and / or where the customer has payment remarks.
If you have entered a mobile phone number, this may be used for SMS notifications of delivery or other communication concerning your order.